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DStv Guides

How Do I Check That a DStv Installer Is Really Accredited?

By the Remtech Installers team · Updated November 2026 · 3 min read
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The short answer

Ask the installer for their DStv ID card, which MultiChoice says shows their qualification and the accredited company they work for, and check the company on DStv’s website under installers. A MultiChoice sticker on a bakkie or logo on an invoice proves nothing. Be wary of anyone offering free package upgrades or DStv for life.

Four steps to verify

  1. Ask for the DStv ID card before work starts.
  2. Match the company name on the card to the one on the quote and invoice.
  3. Check the company on DStv’s website under installers.
  4. Get a written, itemised quote and an invoice or job card afterwards.

What counts as proof, and what does not

ProofCounts?
A DStv ID card naming the accredited companyYes
The company listed on DStv’s websiteYes
A MultiChoice sticker on a vehicleNo. Anyone can print one
A DStv logo on a flyer or invoiceNo
“We have done this for years”No

Scams to watch for

  • “Free package upgrades” or “DStv for life” for a small once-off fee. DStv has warned about these.
  • Fake accredited installers who use the company logo.
  • Decoder swaps. One reported case involved an installer who swapped decoders, and the customer’s account was later suspended for fraud.
  • Pressure to pay cash upfront with no paperwork.

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Why it matters

MultiChoice says accredited installers work under its standards and code of conduct, and that it can step in to mediate if something goes wrong. Without a signed agreement with an installer, it says it can’t apply consequences. A 2024 consumer story described a household quoted R16,850 by an unaccredited company for a job an accredited installer said would cost R945 in total.

An honest note

Some capable installers choose not to be accredited. If you use one, verify their track record, get everything in writing and take the extra risk with open eyes. Our guide to choosing an installer covers how.

Questions to ask any installer

  1. Can I see your DStv ID card?
  2. Which accredited company do you work for?
  3. Is the quote itemised?
  4. What warranty do you give, in writing?
  5. Will I get an invoice and a job card?

Ask every installer these, including us. Also read how to schedule an installation.

Frequently asked questions

Ask for the DStv ID card and check the company on DStv’s website.

No. Always verify.

Offers of free package upgrades or DStv for life for a small fee.

Some are, but you carry more risk.

Contact DStv with the company name and your invoice.

Written by the Remtech Installers team.
We are DStv installers serving Gauteng. Details here are indicative as of November 2026, so ask us about your own home. About us
REM TECHNICIAN (PTY) LTD, company registration no. 2024/633074/07

In this guide

  1. Four steps to verify
  2. What counts as proof, and what does not
  3. Scams to watch for
  4. Why it matters
  5. An honest note
  6. Questions to ask any installer
  7. Frequently asked questions

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Remtech Installers · REM TECHNICIAN (PTY) LTD 
Company registration no. 2024/633074/07
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