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How Do I Move or Reconnect Extra View After Moving House or Changing Rooms?

By the Remtech Installers team · Updated October 2026 · 3 min read

The short answer

Take your decoders and smartcards, but plan to rebuild the cabling at the new home, because each decoder needs its own cable from the LNB. Keep every smartcard in its own decoder, power the primary decoder on first, update your address with DStv, and have an installer test every room.

Before you move: pack and label

  • Photograph the back of each decoder before you unplug anything.
  • Label the primary and secondary decoders, and note their serial numbers.
  • Keep each smartcard in its own decoder. Swapping cards causes errors. See error E17.
  • Pack remotes, power leads and HDMI cables with the matching decoder.

At the new home: rebuild the cabling

Cables in your old walls don’t move with you. At the new home, every Extra View decoder needs its own cable from the LNB, and the route needs planning. Read adding Extra View without drilling if you rent or the walls are finished. A new LNB may also be needed. See what a Smart LNB is.

Moving with Extra View?

Tell us your decoders and your new rooms. We will plan the cabling and quote you for free.

Power the primary decoder on first and let it settle. Then power on the secondary decoders. If a secondary decoder shows E143-4, the link isn’t established. See error E143-4 and our Extra View error guide.

Update your account

Update your address with DStv through its official channels. Confirm the steps with DStv, because the process can change. See how to move DStv to a new address.

Test every room

  1. Check the signal on every decoder.
  2. Check that you can watch different channels in different rooms.
  3. Check recordings and the main features on the primary decoder.
  4. Keep the invoice and a note of the warranty.

Changing rooms in the same home

Moving a decoder to another room needs a cable run to that room, not just a longer power lead. Ask an installer to check the route and the signal before you rearrange the furniture.

Frequently asked questions

Not usually. Each decoder needs a signal path from the LNB, which means cabling and often a new dish or LNB.

They may need re-linking. Power the primary on first and check for errors.

Often a new or checked LNB is part of the job. See what a Smart LNB is.

Written by the Remtech Installers team.
We are accredited DStv installers serving Gauteng, with over 10 years of experience. Prices and details here are indicative as of October 2026, so ask us for a quote that fits your home. About us
REM TECHNICIAN (PTY) LTD, company registration no. 2024/633074/07

Move your multi-room setup properly

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© 2026 Created with Royintech Designs 
Remtech Installers · REM TECHNICIAN (PTY) LTD 
Company registration no. 2024/633074/07
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